Process analysis

Current State Analysis

by Compass&Partners

What is Current State Analysis?

Current State Analysis is a diagnostic stage of the organization, at the same time enabling the identification of critical success factors of processes. Critical to Success (CTS).

Current State Analysis is a diagnostic stage of the organization, at the same time enabling the identification of critical success factors of processes. Critical to Success (CTS). Current State Analysis is a diagnostic stage of the organization, at the same time enabling the identification of critical success factors of processes. (CTS). CSA consists in determining the level of the area that is the starting point for improvement and implementation work, as well as other areas for potential process improvements. A properly conducted Current State Analysis allows for the definition and, in the longer term, implementation of improvement activities.

Goals for the organization

Analysis of activities, documents and data

related to processes taking place in the organization.

Locating problem areas,

such as unnecessary forms and documents and repetition of data that cause delays in delivering added value to the customer.

Identification of opportunities for improvement,

such as reducing the number of commercial documents and minimizing data requirements, shortening processes.

Documenting hidden knowledge,

capturing and recording manual and sometimes undocumented processes, i.e. process instructions for both the private and public sectors.

Current State Analysis Triangle

During the Current State Analysis, we work based on three elements:

Archival data

Archival data – analysis of the organization’s archival materials

We collect data that is in the system or that is monitored on an ongoing basis outside the systems.

The analysis is conducted by an experienced team of analysts.

Empirical measurement

Empirical measurement – your own measurement of processes

process mapping and analysis of work activities, volumes, time, business challenges.

Expert method

Expert method – interviews, conversations with employees

We invite people to jointly solve problems in the organization, we listen to them, we take into account their opinions and understand how they perceive current processes.

Analysis result

The result of the Analysis will be a unique report that will provide value in the form of areas indicated for development and information which areas we should concentrate on. At the end of the Analysis, a workshop is held in which, together with the main stakeholders, we develop process ownership for the direction of development.

Applications supporting our work during Process Analysis in the organization

Avocado Application

The Avocado application is a tool for parameterizing and measuring activities performed by an employee during the working day.

We recommend implementing the application in your organization in order to obtain reliable data. The collected data will be used for analysis.

Artichoke Application

The Artichoke application is a tool for conducting snapshot analysis – MULTI OBSERVATION STUDY – a study in which the consultant records what activities the employee performs at specified intervals.

All activities are parameterized and described as:
a) added value,
b) obvious waste,
c) necessary waste

Compass&Partners
what we specialize in

Consulting & Audit

Consulting&Audit

Process transformations

Consulting&Audit

Process analysis

Consulting&Audit

KPI implementation

Consulting&Audit

Research - Mystery Shopper

Consulting&Audit

Increasing efficiency
in the organization

Compass

Training Center

Compass Training Center

Campus PRO

Certification Program

Compass Training Center

Mentoring and strategic consulting

Compass Training Center

Lean Game

Compass Training Center

Sales Masters Program

Compass Training Center

Leadership, strategic management

Compass

Technology Lab

Compass Technology Lab

Avocado Application

A tool for parameterizing and measuring activities performed by an employee during the working day.

Compass Technology Lab

Kivi Application

A tool for auditing and monitoring the standards of the customer service process in terms of quantity and quality, intended for every industry.

Compass Technology Lab

Artichoke Application

A tool for conducting snapshot analysis - MULTI OBSERVATION STUDY - a study in which the consultant records what activities the employee performs at specified intervals.

Compass Technology Lab

Chili Application

An application supporting effective project, initiative and team management.

Compass Technology Lab

Workflow systems

Compass Technology Lab

Data Lake

Contact

T: +48 601 191 393
Address: Warsaw
ul. Grochowska 217/15
MON – FRI 9:00 - 18:00